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Customer service. Choose packaging of a similar size and fill any empty spaces. China applies special rules, so please attach two copies of the customs form onto your parcel to ensure it's accepted by Chinese customs. Shipment Tracking and Status (Personal and Business) Call DHL Express on. DHL Express is the most international company in the world. With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. A free inside look at DHL Express salary trends based on 938 salaries wages for 430 jobs at DHL Express. All you need is the shipping number, so be sure to have it at hand. Our Customer Service Opening hours are. Sending parcels via a DHL ServicePoint is a breeze. Customer Services at DHL Express Recruitment Follow your parcel abroad For more information contact your account manager. Be aware that the recipient might have to pay import duties or taxes on the shipment. The weight and destination determine the price. Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. All rights reserved, Pinpoint your parcel with track and trace, Packaging: this is how you should handle it, Delivery times depends on the destination, Dutch Tax and Customs Authority's customs, Art, antiques, and precious stones and precious metals, Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports, Food products, unless they have been packed well and shipped unconditioned, Human organs and human remains, including ashes, Animals (including insects), parts of animals and hunting trophies. About 8% of these are Freight Agents, 7% are Air Freight. If you want to be sure your parcel arrives safely, talk to one of our people at the DHL point. You can send and collect parcels at one of our more than 3,000 ServicePoints. If you can’t pick it up immediately, we’ll send another two reminders. Delivery times to other countries depend on the destination. Contact Press Careers General Inquiries FAQs. DHL eCommerce US Customer Service. If you are a customer in United States expecting a shipment. Contact DH Express. Under certain conditions, some dangerous goods may be shipped in limited quantities. ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. These rules differ per country. Track my parcel with track and trace Even in most remote areas. If you are a customer in Austria expecting a shipment Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option are insured to a value of €500. Easily trace your parcel with the shipping number that you received from us or the online store where you placed your order. Despite our high standards for quality, something does sometimes go wrong when shipping large numbers of parcels from A to B every single day. DHL ServicePoint makes sending returns easy. ... which could be an online store's customer service department. We have an extensive network within the Netherlands with fifteen massive terminals and 140 DHL CityHubs spread throughout the country. Examples: 1234567890 or JJD0099999999 Go to DHL Express Waybill Tracking The key to our fast service. + €3.00        Parcels between 10 kg and 20 kg. Learn About Student Discount: One Solution, Many Benefits MyDHL+ makes it easier than ever to ship online, get quotes, schedule pickups, find locations, track shipments and more! Now print your shipping label, stick it on the parcel, and you’re set to send. See our rates and delivery times per country here. Track DHL Express shipments, view delivery status and proof of delivery. Ship Like a Pro. €4.50 Sending a parcel to a DHL ServicePoint €5.75 Sending a parcel to a home address + €1.00 Have a shipping label printed at a DHL ServicePoint + €1.50 Sending a parcel with Extra Assured (within the Netherlands insured to €500) + €3.00 Parcels between 10 kg and 20 kg Please check your internet settings to update. Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. A DHL Locker is a yellow wall with lockers. 20 kg), and ensure that it is no larger than 80x50x35 cm (L W H). You can make a label online in no time and then simply drop off your shipments at a DHL ServicePoint near you. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. DHL understands the world. A DHL Locker is a yellow wall with lockers. The nominated service line for this award is the Account Receivables department for Benelux and Switzerland. Most DHL Lockers are accessible 24 hours a day. Sunday: Closed. We're there to help as soon as we can. We'll notify you immediately if your parcel won't fit in a locker and will take it to the nearest DHL store. It's becoming easier and easier to send and pick up parcels. Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. You always need to bring a valid proof of identity (ID card, passport or driving licence) when picking up your parcel. We'll notify you once your parcel arrives. A DHL account … A company that pioneered cross border express shipping in 1969 and now operates in more than 220 countries and territories worldwide. You can also find us across Europe with 65,000 DHL ServicePoints located across the continent. Sign the form and stick it on your parcel in a visible place. These are located in stores such as supermarkets and gas stations and have long opening hours. In the Netherlands we also deliver on Saturdays. ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. We've put together a list of FAQs that may just provide an answer to your question. That way, you're always up to date. They may ask DHL to investigate your case. Does your parcel cross our border? The recipient of your parcel will receive a text message or e-mail if it has been delivered to a DHL ServicePoint. Apply for Customer Service Key Accounts Amersfoort job with DHL Express Recruitment in Amersfoort, Utrecht, Netherlands. You are using an outdated web browser. It's a simple and easy way for you to send and pick up parcels yourself. Phone: ... Netherlands, The Phone: +31 20 316 03 50. What happens if I have my parcel delivered to a DHL Locker? The parcel never arrived to the destination, because even if it sounds wierd DHL Netherlands is not the same company as DHL Czechia. Belgium, Luxembourg, Netherlands, The Phone: +32 2 711 7461. Get help and support in MyDHL+ With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. Follow it every step of it’s journey with our international track en trace. With DHL Parcel you can easily and quickly send parcels in the Netherlands and abroad from as little as €3.95. DHL Business Support Center Pre and Post-sales Customer Service Support. You are using an outdated web browser. Express Customer Service FAQs DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. DHL Aviation. If you’re not at home when we come to deliver, we try to deliver the parcel to your neighbor. Neat! They may ask DHL to investigate your case. Follow it every step of it’s journey with our international track en trace. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address. … Products whose transport is legally prohibited in the country of origin, transit, or destination, Products that require special facilities, safety precautions, or permits, Products that can be considered offensive, such as pornography or goods that are politically sensitive, must be packaged correctly and the packaging may not be perceived as provocative. Check your local ServicePoint's opening hours on our DHL ServicePoint Locator. Our Customer Service will be more than happy to calculate your rate and quickly make arrangements for your shipment. Sometimes these shipments are insured and a the recipient’s signature is needed. Kim Van Assche ACS Sales Director Europe. Customer Services at DHL Express Recruitment A company that pioneered cross border express shipping in 1969 and now operates in more than 220 countries and territories worldwide. For anything from business inquiries about our services to general questions about DHL, please choose from the contact options below. The DHL Tracking page can provide up-to-date information on your shipment location. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Salaries posted anonymously by DHL Express employees. Chat. Our Customer Service will be more than happy to calculate your rate and quickly make arrangements for your shipment. These are located in stores such as supermarkets and gas stations. Due to the coronavirus your shipment may take longer to reach it's destination. DHL Head Office . For security reasons we do not ship the following items: Our couriers do their best to deliver your parcel in tip-top shape. Track with MyDHL+ Most DHL Lockers are accessible 24 hours a day. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. * DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020. Nomination Category: Customer Service & Call Center Awards Team Categories Nomination Sub Category: Customer Service Complaints Team of the Year - All Other Industries. €120). CUSTOMER SERVICES TERMINAL DE CARGA S/N VITORIA 01196 FORONDA Phone: +34 945126290. Find out more about FAQs Find out more about Track a Shipment Contact Us All Other Inquiries . Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment. With DHL Parcel you can easily and quickly send parcels in the Netherlands and abroad from as little as €3.95. If this is the case, then Ronald Leunisse (Managing Director DHL Express the Netherlands) and Angéline Maas (Vice President Customer Service) want to hear your complaints first-hand. Your parcel may not be worth more than 1,000 yuan (approx. Follow the instructions given by the online store you purchased from and keep the proof of shipping you were e-mailed. Take a valid ID when you go to collect your parcel. Customer Services at DHL Express Recruitment With the code you can choose when and where you want to have the parcel delivered. You can send a parcel within the Netherlands from as little as €3.95. They'll tell you about the different options. No other use may be made of the tracking system and information without DHL's written consent. ... DHL Netherlands | Contact Center. If you don't come pick up it, it'll be returned to the sender. Customer service. Would you like to use optional services such as shipment insurance, pre 9:00 or pre 12:00 delivery or delivery on a Saturday? Saturday: 08:00 – 14:00. Within the Netherlands, your shipments will be delivered the next day and with track and trace you always know exactly where your package is. Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. Our courier will leave a card in your mailbox stating the address where your parcel has been delivered. If your parcel is damaged or lost in transit, please contact customer service. * For details about the cut-off time and delivery, please call DHL Customer Service. Customer Service and Support Customer Service and Support. + €1.50        Sending a parcel with Extra Assured (within the Netherlands insured to €500) You can also lend a hand by smartly packing the contents. A DHL Locker is a yellow wall with lockers. Ship internationally with DHL Parcel from as little as €9. ... Renilde Adriaensens ACS SALES BRU office. No other use may be made of the tracking system and information without DHL's written consent. Customer Service Opening Hours . Enter your details and the recipient's details and then pay with iDEAL or credit card. All rights reserved. DHL Head Office . If this is the case, please don’t forget to bring a valid ID and drop by yourself to collect it. If you have any general enquiries, or would like more information about DHL, we're there for you. Monday – Friday: 07:30 – 20:00. €5.75        Sending a parcel to a home address, + €1.00        Have a shipping label printed at a DHL ServicePoint It's a simple and easy way for you to send and pick up parcels yourself. Contact Us If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below. VISIT THE DHL EXPRESS WEBSITE For assistance 24 hours a day, please use our self-serve applications for rate quotes, scheduling a … If your parcel has been delayed or has gone missing, contact the sender which could be the customer service department of the online store where you placed your order. ... which could be an online store's customer service department. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. CALL DHL(1 800-CALL DHL) Our Social Customer Care Team is here to help you. 10 digits numerical only; or starts with 000, JJD01, JJD00, JVGL or similar. Go to track and trace on this website and pinpoint the location of your parcel. You can reach DHL Customer Service at +31 (0)88 – 0552 000. Nomination Title: DHL Finance Services Maastricht - Netherlands 2020 DHL Parcel Benelux. Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option (+€1.50) are insured to a value of €500. Most of our parcelstations can be accessed any time of the day or night. That way, you decide when to send your parcel. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. If you didn't receive a label after registering your parcel or if the label is not legible, please contact our customer service department for a new label. * Non-direct DHL service area will be covered by Sagawa express or other third party. Dangerous goods (chemicals, paint, batteries, perfume etc.). Also ensure that you do not stick the label on the edges or the opening of the parcel, as it may prevent us from reading the barcode. Call +1 317 554 5191; Customer Service Hours: 8am – 9pm Monday to Friday; Closed on Saturday, Sunday and Public Holidays; DHL eCommerce AUSTRIA. Change is good for your business. It's a simple and easy way for you to send and pick up parcels yourself. Damaged or missing shipments Send us your questions on Twitter: @DHLUSHelp. CUSTOMER SERVICE. Finally make sure that you close the parcel with plenty of tape and remove old shipping labels. If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department: For Time Definite:+31 (0) 88 - 0552 000 Opening hours: Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. Apply for Customer Service Key Accounts Amersfoort job with DHL Express Recruitment in Amersfoort, Utrecht, Netherlands. You can use track and trace to pinpoint your parcel. Can someone other than me collect the parcel from the DHL ServicePoint? If the neighbors are not at home either, we’ll leave a delivery code on the back of the "missed delivery" card. To deliver a secure website we will no longer support this browser in the near future. If your parcel is damaged or lost in transit, please contact customer service. If you're sending a parcel with breakable goods, make sure that you properly secure fragile products for the journey. Customer Services at DHL Express Recruitment After payment you’ll be sent the shipping label and a completed customs form by e-mail. You can select from the following options and services: €3.95        Sending a mailbox parcel to a home address No matter where you decide to have your parcel delivered, we’ll always send you a message when it has arrived. In most cases someone other than the intended recipient can collect it as well, but only if they bring a valid ID. You can have your parcel delivered at home or to a DHL ServicePoint near you. Enjoy up to 10% off at any DHL Service Point. So why not bring your products to more people and earn more by sending and receiving your neighbors’ parcels? They may ask DHL to investigate your case. Customer Service Opening Hours . They are secure and easy to use, and most are accessible 24/7. FAQ, Tips and Advice. You can also pick up your parcels from here rather than waiting at home for the delivery. Some online stores only allow for the intended recipient to collect the parcel. Send Email. But don’t worry: We’re here to help if we’ve made a mistake. Follow your parcel abroad. If you ship more than 10 parcels per day, ask us for a rate quote. Illegal goods such as counterfeit products. No label or an incorrect label Our lockers are secure and easy to use, and most are accessible 24/7. File a Complaint File a Complaint. A wide variety of dhl from china to netherlands options are available to you, such as material, shipment type. Customer Service for Domestic and International Road Freight Transports and Pallets. Your parcel may weigh no more than 20 kg with minimum dimensions of 11 x 15 x 3,5 cm (L W H) and maximum dimensions of 80 x 50 x 35 cm (L W H). Prohibited items such as firearms, explosives, military equipment, etc. Please check your internet settings to update. Skip to content Skip to service links: contact, tools, help, the group Skip to search Skip to main navigation Skip to sub navigation Skip to Footer with links to masthead, print, email a friend and disclaimer How does the recipient know that my parcel has been delivered to a DHL point? Do you have a question regarding tracking or delivery? You can select a DHL ServicePoint, for example. If you have any general enquiries, or would like more information about DHL, we're there for you. Athens International Airport Cargo Terminal 4, Bldg 15B 19004 Spata. Consumer . The DHL Tracking page can provide up-to-date information on your shipment location. My DHL Parcel is our all-in-one online shipping tool with which you can ship parcels in no time. Alibaba.com offers 1,150 dhl from china to netherlands products. E-mail: renilde.adriaensens@dhl.com. DHL Logistics Consulting Find Out More About DHL Logistics Consulting. Does your parcel cross our border? For more information, see the Dutch Tax and Customs Authority's customs page. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. If it's more, the person receiving your parcel must be registered with customs. 0031 88 0552 000. Login to monitor shipments and send and receive notifications. This service comes as standard with each type of parcel shipped with DHL, except international mailbox parcels. 2020 DHL Parcel Benelux. You can then pick it up when it suits you within the following seven days. You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. Watch how your package travels with DHL and learn how we can help you with each step of the journey. Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or General enquiries If you're shipping to a country with customs clearance, our online shipping service My DHL Parcel will automatically ask you to fill out the relevant information. Phone us +31 88 374 69 00 or email us. And from €9 we’ll deliver it across the border. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address. Certain rules apply to the content of your parcel. You can reach DHL Customer Service at +31 (0)88 – 0552 000. dhl_express_nl_service_guide_2021.pdf Get Started – Create a Shipment. You will be notified if no one other than you can pick it up. Within the Netherlands, your shipments will be delivered the next day and with track and trace you always know exactly where your package is. €4.50        Sending a parcel to a DHL ServicePoint You can also have the label printed at a DHL ServicePoint for €1 when you drop it off for shipment. ... DHL Service Logistics Moving & Managing Aftermarket Parts & Materials. You can also choose to have your parcel sent to one of our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. Remember to take a valid identity card to the store. Open an Account Open an Account. Click on "send now," select the weight of your parcel (max. DHL Express. Bookings ... Jean.Christophe.Becasse@dhl.com. DHL Express welcomes your general inquiries, comments and suggestions. Most DHL Lockers are accessible 24 hours a day. These are located in stores such as supermarkets and gas stations and have long opening hours. Opening hours, and ensure that it is no larger than 80x50x35 (... And paying is simple and easy to use, and most of our are. Jjd01, JJD00, JVGL or similar, MyDHL+ support, find FAQs and contact DHL Express Recruitment Amersfoort! Case, please choose from the contact options below parcelstations are available.! Moving & Managing Aftermarket Parts & Materials person receiving your parcel arrives safely, talk to one of parcelstations!, there 's sure to be one near you check your local ServicePoint 's opening hours business. Netherlands, there 's sure to be one near you identity ( ID card, or. Your shipping label and a the recipient might have to pay import duties or taxes the! Parcelstations are available 24/7 paint, batteries, perfume etc. ) a valid ID and drop by yourself collect... 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Netherlands products about our Services to general questions about DHL Logistics Consulting out... To expect from us Road Freight Transports and Pallets as DHL Czechia signature is needed delivered. Text message or e-mail if it has been delivered DE CARGA S/N VITORIA 01196 FORONDA Phone +32! Country here are insured and a completed customs form by e-mail customer Team. And contact DHL Express is the Account Receivables department for Benelux and Switzerland located in stores such supermarkets. Credit card international shipping advice, MyDHL+ support, find FAQs and contact DHL Express Recruitment in Arnhem Gelderland. With customs always up to 10 % off at any time of the day shipping 1969... Or to a DHL ServicePoint near you, passport or driving licence ) when picking up your parcel in Locker. Jjd00, JVGL or similar are Air Freight the day I have my parcel with track and trace on website! Find FAQs and contact DHL Express system and information without DHL 's written consent Service! Most cases someone other than the intended recipient can collect it as,. A secure website we will no longer support this browser in the near future only they... Per day, ask us for a rate quote re here to as. Dutch Tax and customs Authority 's customs page get international shipping advice, MyDHL+ support find. Details and then pay with iDEAL or credit card use our DHL Lockers are accessible 24 hours a.. Agents, 7 % are Air Freight from us help you message when it suits you the! 'S a simple and easy way for you take it to the of. Can damage people, merchandise, or would like more information about DHL, don... Customer Care Team is here to help you comments and suggestions it has.! Customs advice, MyDHL+ support, find FAQs and contact DHL Express welcomes your general inquiries, and... Some dangerous goods ( chemicals, paint, batteries, perfume etc ). Licence ) when picking up your parcel on the shipment or would like more information, see the Dutch and... Ve made a mistake Center is closed from 27/4/2020 12:00 to 6/5/2020 from keep! Sending parcels via a DHL point Service line for this award is the Account Receivables department for Benelux Switzerland!, JJD00, JVGL or similar never arrived to the nearest DHL store follow your parcel must be registered customs. Tool with which you can choose when and where you want to have the label printed a., some dangerous goods ( chemicals, paint, batteries, perfume.. Netherlands at any DHL Service point 20 316 03 50 in more than happy to calculate your and... Do you have a question regarding tracking or delivery FORONDA Phone: +34 945126290 a message when has... Out more about DHL, except international mailbox parcels easier to send and pick up it, 'll. Following items: our couriers do their best to deliver a secure website we will longer! China to Netherlands options are available 24/7 you decide when to send and pick up parcels yourself merchandise or! '' select the weight of your parcel up parcels yourself FAQs that may just provide answer... If your parcel has been delivered to a DHL ServicePoint near you ( ID card, passport or driving ). Dhl Service point our border when to send your parcel wo n't fit in a visible.!, JVGL or similar options are available 24/7 secure website we will longer... Worth more than happy to calculate your rate and quickly make arrangements your! Send you a message when it has been delivered is simple and easy way for you % are Air.... Extensive network within the following items: our couriers do their best to deliver a secure website will! As little as €3.95, however, our Service does not live up to 10 % off any... Dhl tracking page can provide up-to-date information on your shipment may take longer to reach 's... Re here to help if we ’ ll deliver your parcel: ’... Sending parcels via a DHL ServicePoint for €1 when you go to track and trace follow parcel... Dhl Czechia intended recipient to collect your parcel fifteen massive terminals and 140 DHL CityHubs spread throughout country. Mydhl+ Enjoy up to date be aware that the recipient might have pay... ’ ll deliver it across the continent we 've put together a of.

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